CONTACT AND SUPPORT: Escalation procedures, common support requests and direct contact details

At Lagos Food Bank Initiative (LFBI), we are committed to staying connected with the individuals, organizations, and communities that support our mission. Whether you’re a volunteer, partner, donor, or someone in need of our services, our communication lines are always open to assist with your inquiries, feedback, and concerns.

COMMON SUPPORT REQUESTS

VOLUNTEERING
For individuals or corporate groups who are interested in volunteering for food distribution, warehouse packaging sessions, outreach programs, or administrative tasks, kindly reach out via the designated volunteer lines.

Contact Numbers for Volunteering:
07061722099
09060291044
07049246214
09060389145
09048885087

PARTNERSHIP INQUIRIES
For corporate organizations, churches, NGOs, government agencies, or entertainment influencers looking to collaborate with LFBI, our partnership team is ready to assist you with information on available partnership models and onboarding procedures.

Contact Number for Partnerships:
02012918754

DONATIONS AND SPONSORSHIP
Whether you want to make a one-time gift, sponsor an outreach, donate food items, or support LFBI through your will or legacy, please reach out through any of our main contact lines or visit us at the office during operational hours.

For email support:
[e-mail]
[e-mail]

Phone support lines:
[phone]
[phone]
[phone]
[phone]

ESCALATION PROCEDURES

All inquiries are handled professionally and promptly. In the case where a request or concern is not resolved at the first point of contact, the following escalation steps are in place:

1. Initial Contact – Reach out through the primary volunteer, partnership, or donation phone lines and email.
2. Follow-up – If you do not receive a response within 24–48 hours, send a follow-up email with the subject line “Follow-Up: [Your Issue]”.
3. Direct Visit – If urgent, visit our Admin Head Office or Operations Office to speak with an LFBI team member in person.
4. Escalation to Admin Head – Persistent or unresolved concerns may be directed to the Admin Head Office via official correspondence.

VISIT US

ADMIN HEAD OFFICE
Plot 2, Lagos Food Bank Building,
Taiwo Ologun Avenue, Off Olu Aboderin Street,
Punch Estate, Mangoro Bus Stop, Ikeja, Lagos.

OPERATIONS OFFICE
Punch Industrial Estate,
Olu Aboderin Street,
Mangoro Bus Stop, Ikeja, Lagos.

WALK-IN ADDRESS
40 Olu Aboderin Street,
Mangoro Bus Stop, Ikeja, Lagos.

CONTACT SUMMARY
General Phone Line: [phone]
WhatsApp/Volunteer Inquiries: [phone]
Other Support Lines:
[phone]
[phone]

EMAILS
[e-mail]
[e-mail]

For all questions, feedback, and direct support, Lagos Food Bank is available and ready to respond promptly.